BoldDesk
Automate customer support workflows across multiple channels
Customer Service Bots · Task ManagementFree
Features
AI Copilot
Reduces support volume with Generative AI automation
Omnichannel Inbox
Centralizes WhatsApp, Instagram, SMS & Facebook messages
Workflow Automation
Auto-routes tickets and eliminates manual processes
Embedded Widgets
Add support features directly to websites/apps
Mobile App
Manage tickets and chats from anywhere
Pricing
Pricing Model
N/A
Has free version
No
API access available
Not Available
Platform Support
Technical Information
SSL Secure
No
API Access
Not Available
DiscoveredInvalid Date
Frequently Asked Questions
Does BoldDesk include AI features?
Yes, the AI Copilot uses generative AI to automate responses and reduce ticket volume.
Can I migrate from other help desk platforms?
Yes, BoldDesk offers free migration from competitors like Zendesk and Freshdesk.
Is there a mobile app?
Yes, agents can manage tickets and chats through mobile devices.
Social Media
Social Media